International Research Symposium in Service Management (IRSSM 14)

Prof. Jay Kandampully (Chair) - Ohio State University Prof. Alper Özer (Co-Chair) - Ankara University Prof. Yüksel Ekinci (Co-Chair) - University of Portsmouth Prof. Orhan Çelik - Ankara University Prof. Şenay Sabah Çelik - Ankara University Assoc. Prof. Sonyel Oflazoğlu Dora - Hatay Mustafa Kemal University Assoc. Prof. Mustafa Doğan - Ankara University Dr. Emrah Ertugay - Ankara University Dr. Gökhan Aydoğan - Ankara University Dr. Mehmet Özer - Social Sciences University of Ankara Dr. İrem Buran - Ankara University Dr. Esra Genç - Giresun University Dr. Özge Dinçer - Ankara University Ali Osan - OSTİM Technical University Arda Şap - Gazi University Gülara Alkaçır - Turkish Ministry of Culture and Tourism

Mehbare Tokay Argan, Bilecik Şeyh Edebali University, Türkiye Linda Alkire, Texas State University, USA Madhavi Ayyagari – Mindsbourg consulting, Dubai. Srikanth Beldona, University of Delaware, USA Voon Boo Ho, University Teklologi MARA, Malaysia Sunmee Choi, Yonsei University, South Korea Bo Edvardsson, Karlstad University, Sweden Metin Argan, Eskişehir Technical University, Türkiye Walanchalee Wattanacharoensil, Mahidol University International College, Thailand Nur Indrianti, UPN, Indonesia Roubina Juwaheer, University of Mauritius, Mauritius Byron Keating, Queensland University of Technology, Australia. Tomaz Kolar, University of Ljubljana, Slovenia Werner Kunz, University of Massachusetts, USA Bayram Zafer Erdoğan, Anadolu University, Türkiye David Solnet, The University of Queensland, Australia Malinvisa Sakdiyakorn, Mahidol University International College, Thailand Sławomir Smyczek, University of Economics in Katowice, Poland Heli Tooman, University of Tartu, Pärnu College Allard van Riel, Hasselt University, Belgium.