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Engage Customer Summit

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Key facts

Engage Customer Summit is a summit held 7 – 8 October 2026 in Evolution, London, United Kingdom.

Dates:
7 – 8 October 2026
Format:
In person
Venue:
Evolution, London, United Kingdom
Subjects:
Business & Management, Marketing
The Engage Customer Summit brings together CX software decision-makers and senior leaders to explore the future of customer engagement through case studies and expert insights. Celebrating its 15th year, the expanded two-day event features an extensive exhibition and a multi-stage conference programme.

Conference theme

The future of Customer Engagement

Objectives

To turn insight into action and help organisations move decisively towards a more customer-centric future by exploring strategies, technologies, and benchmarks.

Who should attend

CX software decision-makers, senior leaders with direct responsibility for technology procurement and investment, and professionals shaping customer engagement, contact centre operations, and CRM strategies.

Keynote speakers

View speakers

Ian Plummer (Autotrader UK), Joanna Reynolds (Beauty Pie), Gabriella Lambert (Nestlé Nespresso SA)

Venue & travel Evolution LondonLondon, United KingdomVenue detailsWho is going? See who is planning to attend and say you are goingSee who is going

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